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Frequently Asked Questions
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If you are involved in a car accident, you will have to report to your Insurance's authorized reporting center within 24 hours or next working day if parties do not want to do private settlement.
Failing to do so would incur higher premiums and your insurance may choose not to continue to insure you in the future.
At Ngai Hong Auto Services, we are able to guide you through the accident procedure. We will strive to push for a private settlement as best to settle it amiably without involving insurance. However, if private settlement falls through, we will advice you based on road laws and lawyer POV on your chances of winning the claim.
There are also 2 types of claim to decide on - Own Damage to claim your own insurance or Third Party Claim to claim the other party insurance. For more information, please visit the link below.
Yes we do! We specialise in car insurance claim for personal damage (PD) and personal injury (PI) and with our experience, we will guide you through the process of raising a claim. Rest assured, we will handle the heavy lifting on our end and give you minimal paper work and headaches to deal with.
We handle the full process which may take few months to a year:
Damage assessment and repair inspection
Liaising with insurers and lawyers
Repair works and documentation
Yes we do! Call us at 9677 9434 for a tow service to our workshop.
We are not represented or authorized by any car insurance in Singapore. Nevertheless, we are still able to handle car accident claims pertaining to:
1) Own Damage Claim (Comprehensive "any workshop" insurance coverage)
2) Third Party Claim (Any coverage)
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